Question 1

What types of filling machines do you manufacture?

Accepted Answer

We support RFQs for automatic liquid filling machines, 200L drum filling systems, IBC tote filling equipment, powder packaging lines, batching and weighing systems, and integrated filling or packaging line scope. Hazardous-area configurations are reviewed by product type, site conditions and destination-market documentation requirements.

Question 2

What industries do your filling machines serve?

Accepted Answer

HEMUfill can review RFQs for chemical, petrochemical, food and beverage, pharmaceutical, cosmetics, paint and coatings, agrochemical, and lubricant applications. Each solution is configured around product viscosity, hazard classification, container format and production requirements.

Question 3

What filling accuracy can I expect?

Accepted Answer

Filling tolerance is reviewed by product behavior, fill volume, container tolerance, dosing method, weighing method, automation scope and acceptance standard. Share product specifications, container samples and target tolerance so the quotation can define the expected performance boundary.

Question 4

Do you offer explosion-proof (ATEX) filling equipment?

Accepted Answer

Hazardous-area configurations can be reviewed for flammable or volatile products. The electrical protection concept, earthing, anti-static features, control layout and documentation requirements are confirmed by product type, site conditions, destination market and final technical agreement.

Question 5

What is the production capacity of your filling lines?

Accepted Answer

Production capacity depends on container size, fill volume, liquid behavior, filling principle, operator workflow, automation level and line integration. Share the target output and packaging format so the quotation can define a realistic throughput range.

Question 6

How do I get a quotation for filling equipment?

Accepted Answer

Contact us through the website form, email, or phone with product details such as viscosity, hazard classification, container types, target output and special requirements. The quotation can then define equipment scope, documentation needs, FAT expectations and commercial terms.

Question 7

Can you customize filling machines for my specific needs?

Accepted Answer

Yes. Filling projects are commonly configured around product viscosity, container format, filling speed, cleanroom expectation, hazardous-area classification and integration with existing production lines. Final configuration is confirmed in the quotation and technical agreement.

Question 8

What is the typical lead time for manufacturing?

Accepted Answer

Manufacturing schedule is confirmed by quotation scope. It depends on equipment type, automation level, custom parts, documentation review, FAT scope, destination requirements and shipment plan. Share your material, container, output target and preferred timeline so the schedule can be reviewed before quotation.

Question 9

Do you provide factory acceptance testing (FAT)?

Accepted Answer

FAT can be included in the project scope. The agreed test plan may cover product samples, container handling, fill tolerance, safety checks, documentation records and video review depending on the final equipment configuration.

Question 10

What after-sales support do you provide?

Accepted Answer

Support scope can include remote technical review, commissioning guidance, operator training, preventive maintenance planning, spare-parts lists, software support and service documentation. The target support boundary is confirmed in the quotation and service agreement.

Question 11

What is your equipment warranty?

Accepted Answer

Warranty scope is confirmed by equipment configuration, commercial terms and destination requirements. The quotation should state coverage period, covered components, exclusions, spare-parts plan and how support requests are handled after commissioning.

Question 12

Do you provide operator training?

Accepted Answer

Operator training can be included with the project scope. Training normally covers operation procedures, safety points, basic troubleshooting, preventive maintenance and recipe management, with the delivery method confirmed during quotation review.

Question 13

Can your systems integrate with our existing ERP/MES?

Accepted Answer

Yes, our control systems support standard industrial protocols including OPC-UA, Modbus TCP/IP, PROFINET, and EtherNet/IP. We provide API interfaces for integration with SAP, Oracle, and other ERP/MES systems.

Question 14

Do you ship internationally?

Accepted Answer

International shipment can be arranged by destination market, trade terms and project scope. Export documentation, packing method and logistics support are confirmed during quotation review.

Question 15

Do you provide on-site installation and commissioning?

Accepted Answer

Commissioning support can be included in the project scope. Installation, startup, operator training and remote video support are planned according to equipment complexity, site readiness, destination requirements and the final service agreement.

Question 16

What documentation reviews does your equipment carry?

Accepted Answer

Documentation requirements such as CE, ATEX, IECEx, ISO, FDA-related records, UL, CSA or GOST are reviewed by product type, destination market, site conditions and the final technical agreement.

Question 17

How long has HEMUfill been operating in the filling equipment industry?

Accepted Answer

HEMUfill is a professional provider of automated filling solutions based in Shanghai, China. We specialize in liquid filling, powder packaging, and intelligent weighing systems for industrial RFQ projects.

Question 18

Can I visit your facility?

Accepted Answer

Project visits and sample discussions can be arranged when they are relevant to the RFQ scope. Contact us with your product, container and expected test plan so the visit or review agenda can be confirmed.

Question 19

Do you have local representatives or distributors?

Accepted Answer

Local support and service routing are reviewed by destination market, equipment type and final service agreement. Contact us with the delivery country so the available support path can be confirmed.

Frequently Asked Questions

🏭Products & Solutions

📋Ordering & Customization

🔧Technical Support & Service

🚢Shipping & Installation

🏢About Our Company

Still have questions?